Frequently asked questions

  1. How should I wash my rioots stuff?
  2. Why does it take you guys so much time to send my order?
  3. What happens with the profit?
  4. The print on my shirt is washing off and seams are opening. Do i need to throw it away?
  5. Where do you guys get all the clothes from?
  6. Can you make use of my old clothes?
  7. I'm not happy with my rioots shirt, what should I do?
  8. Will my shirt be washed before shipping?
  9. I don't like anything in your online shop.

Frequently answered Answers

  1. How should I wash my rioots stuff?

    Throw it in the washing machine at 30° C, preferably inside out. It's best to air-dry our clothing rather than putting it in the dryer. Tiedyed things are best washed together with dark laundry, as they could leave stains on light colored clothes.

  2. Why does it take you guys so much time to send my order?

    Because we are sometimes busy people, the logistics are difficult due to our places of study or because your postman has dropped the parcel off at your neighbour's.

  3. What happens with the profit?

    All earnings are still flowing back into the project. But we hope to be able to get one or the other small expense allowance from rioots soon. But this will not nearly be comparable to a salary. Not yet :)

  4. The print on my shirt is washing off or seams are opening. Do i need to throw it away?

    Are you serious? Of course not! Message us and we will figure something out!

  5. Where do you guys get all the clothes from?

    From flea markets and second-hand shops. So a lot of it is actually handpicked. Sometimes we also get clothing donations, which we are always very happy about :)

  6. Can you make use of my old clothes?

    Yes please!! Unfortunately we can only process basic clothing with no prints on them, preferably one-coloured (stripes are also possible). We will take pieces that we can not use to second-hand shops nearby (e.g. Oxfam, Red Cross...)

  7. I'm not happy with my rioots shirt, what should I do?

    Tell us what bothers you via the contact form, we will find a solution!

  8. Will my shirt be washed before shipping?Yes, of course!
  9. I don't like anything in your online shop.

    That's not a question. Just take a look at Make a wish!

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